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Terms and Conditions

When you make a reservation to hire Saltcote Place we will ask you for a deposit of 50% payable at the point from when you wish to reserve the option of holding your celebration or event on a defined date.

Option to use
You are purchasing an option to use the facilities at Saltcote Place "Exclusively" of any other guests. If you change your mind about the date or alter the terms we have agreed then the option may be Void if we cannot accommodate your first choice or second choice within the same year and within the same season (excluding Bank Holiday) the option may be Void.

What if you have to cancel?
We respect that sometimes situations change, we strongly urge all parties to take out Wedding Insurance and assume you have done so. There is a cancellation period of 14 days from the date on your cheque to allow "cooling off". All Payments must be completed four weeks before the date of the event.

Instructing Party
Means "The person or couple who are holding the event" are the ones to whom we will be answerable and will take instructions from.

Void means "Non refundable". We will have invested a lot of time and resource in preparation of your event. If you cancel within 12 months of the date then the remaining balance will be payable in full at the time of cancellation.

Because we are a bespoke, exclusive use, private home venue with limited availability it is unlikely we will be able to find another couple to take on your date. Most people insure their Holidays and Weddings insurance is equally inexpensive and very worthwhile. Moving the date of your event outside of the 12 month limit and then cancelling will also cause the cancellation fee to be due.

Check in is from 2pm on the day of the event for your guests, you may arrive at an earlier time we have agreed in writing.

All Accommodation
We operate a minimum of two night stay if it involves a Friday or a Saturday night. We can only do a one night stay from Sunday to Thursday. All accommodation is required to be booked if a Friday or Saturday is the day of a Wedding or other function unless otherwise agreed in writing. Only Guests who are staying in the accommodation may visit the accommodation suites unless it is your hair, make-up, Bridesmaids and parents etc in the case of a Wedding. For the avoidance of doubt non resident guests cannot use or visit the accommodation suites once the celebration starts. Our accommodation rate is for an agreed number with the correct number of people to a bed. Additional Guests who stay without prior agreement will be charged at £250 payable immediately.

Images
As Saltcote Place is a private home we would kindly ask that a set of your official pictures are shared with us at no cost to us. Most Photographers are happy to give us a set of pictures free of charge. We recognise the images have a value both commercially to the photographer and emotionally to you. We will never breach the trust of either party so will not share or publish without the express permission of both parties and will ensure copyright is recognised where appropriate. We may take and use our own photographs and imagery for promotional purposes.

Insurance
We strongly suggest you consider insurance for any damage as the hiring party will be responsible for reparations in the event of damage and any loss or loss of revenue consequential to that loss or damage if caused by yourselves, your guests or your suppliers - it is essential that all suppliers provide Saltcote with evidence of insurance and PAT testing whether requested or not.

Fireworks
cannot be discharged after 11pm and must be provided by our preferred supplier.

Corkage
Will be charged on own drinks.

Smoking
Saltcote Place is non smoking internally in the event of smoking being evident a deep cleaning fee may be applied.

Music
It is understood that music will be reduced in volume to "Slow tempo" at 23:30 with no music audible outside of Saltcote by 23:50

Carriages.
Guests are able to leave cars parked in the grounds until 14:00 the following day without charge. Saltcote are not responsible for the safety or vehicles or other items within our grounds, we recommend adequate community based transport is arranged well in advance to ensure all Guests are returned to their accommodation at midnight.

Next day usage.
We recognise many people may want to use the Marquee and grounds the next day, dependent upon the type of use there may be a fee. The usual check out time is 11am, for a two night stay it will be 12:00, a late check out may be available at a reasonable rates.

Public Holidays and Holiday Periods
Will carry a surcharge as set out in our pricing schedule.

GUEST OBLIGATIONS AND RESPONSIBILITIES
The client who books Saltcote undertakes to:
Comply with licensing and other laws relating to the property as advised.

Remain responsible for all children and adults requiring care at all times.

To keep the property its fixtures and fittings in the same and proper condition and repair as on arrival. If any excessive cleaning is required following your departure a charge will be made and the costs will be deducted from the security deposit, (or charged to your account where a security deposit has not been requested.) You hereby agree to pay for any costs incurred by us due to damage to the property or its furnishings and fixtures (including carpets/rugs) or theft of property by your guests/agents or contractors, this includes any recovery fees.

To pay for any damage or loss however caused (at full replacement value). All breakages and any damage must be reported to us before the end of your stay. The right to make repairs to the property and replace damaged fixtures fittings and equipment and to deduct such costs from security deposit is acknowledged and you will be liable for all costs in excess of the amount of the security deposit and undertake to reimburse us upon written demand.

If in the opinion of our staff any guest is not suitable to continue their occupation of the property because of unreasonable behaviour, damage, nuisance to other parties, or use of illegal substances, the parties involved will be asked to leave. Failure to leave immediately may result in immediate cessation of the event or celebration so please choose your guests carefully. Any liability for the whole cost of hire shall remain and no refund shall be due.

If damage caused results in the premises being unfit for occupation to subsequent guests you shall be liable for the loss of revenue / income and any related losses.

You must ensure that all rubbish and other materials not belonging to Saltcote are cleared from the premises at the end of the event/function. If we incur any costs in cleaning up rubbish or other materials left by you, your delegates/attendees agents or contractors, we will recharge this to you.

Visiting Friends and Family
We understand family and friends will probably want to pop in and have a look at your chosen venue. Please could you ask them not to drive on the grass when they drop in as we are keen to ensure the grounds always look at their best, it's for this reason extensive CCTV is in use 24 x 7.

If we are not hosting the Wedding but simply doing the accommodation element then please discuss any additional facilities you may require which may be above and beyond simply providing the accommodation for example deliveries, non residents attending, hair and make-up and parking are excluded from the agreement and will need to be charged for unless otherwise agreed before the day.

Consultancy
With regret we have had an unfortunate case where we wasted weeks of time and effort and the couple tried to book our suppliers directly. Our reputation has been developed as a result of having selected the best in their field for our suppliers and support team. This has been the result of considerable investment of time on our part which is referred to as "Consultancy" in the event that you book the supplier directly. In the event that you decide not to use Saltcote Place for your Celebration but however engage our suppliers directly then you irrevocably agree to pay us 20% (Reduced to 10% if paid within 30 days of notice having been given) of the spend with that supplier which will be payable before the event. The fee compensates us for the time spent with you and the value of Consulting services offered. You irrevocably authorise the supplier to keep us informed of your spend and do not object to the supplier including our consultancy fee in their invoice to you.

Prices
The agreed price stands at all times, you can add items as needed subject to additional costs being agreed.

Responsibility for loss or damage
We cannot accept responsibility for losses of items, damage to property or injury caused by any of your guests or your suppliers or consequential losses.

Force Majeure
Saltcote Place will take all reasonable actions to accommodate all reservations made to the best of our ability. We do however reserve the right to provide alternative services if necessary, without prior notice. Whilst we have taken all reasonable steps to ensure that the information in our brochures, tariffs, advertisements are accurate, we reserve the right to alter or substitute any service, facility or amenity without notice if necessary at any time. We also reserve the right to alter terms for unconfirmed reservations without prior notice.

Please print off and sign then post a copy of the terms to - not sending them does not void the agreement it does however show good intent and confirms the mutual expectations we share.
I have read, understood and agree to be bound to the above Terms and Conditions.


Signed: _______________________________


Printed: _______________________________


Date: _______________________________



Saltcote Place
Saltcote Lane
Rye
East Sussex
TN31 7NR